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What is acupuncture?

Acupuncture is a type of treatment used in Traditional Chinese Medicine to promote the passage of Qi (or energy) throughout the body. Acupuncturists activate Qi (pronounced “chee”) by inserting extremely thin stainless-steel needles into one or more of the body’s more than 500 acupuncture sites. Acupuncture is said to help the body operate at its optimum by activating Qi and allowing it to move more freely.

What conditions can acupuncture treat?
According to Traditional Chinese Medicine (TCM), acupuncture can be used as a component of treatment for most health and wellness issues. In TCM, the illness is viewed as a result of an imbalanced Qi, thus optimizing Qi flow is a method to treat the disease’s underlying cause.

Acupuncture as a treatment for chronic pain:
The most promising acupuncture research focuses on its efficacy to alleviate pain. Acupuncture is so effective at treating low back pain that the American Pain Society and the American College of Physicians both endorse it as a non-medical therapy for persistent low back pain. A 2012 review of previous acupuncture trials showed that acupuncture is more effective than placebo in addressing four chronic pain conditions:

  • Back and neck pain
  • Osteoarthritis
  • Chronic headache
  • Shoulder pain


How is acupuncture covered under my plan?
Acupuncture is included in your Health & Wellness Services. As an allowance, these services may be used toward your yearly deductible. You are not required to get prior permission to utilize your wellness treatments and services. However, it is recommended that you contact the Nova Benefit Claims department. They can assist you in combining visit limitations per injury as well as your Health & Wellness Treatments & Services to boost visit limits.

Money spent on these kinds of health and wellness services will count toward your deductible before your deductible has been reached. After you’ve met your deductible, you will be reimbursed for subsequent wellness visits and supplements up to your maximum benefit limit. See also Health & Wellness Limits.

If the reimbursement policy for submitting receipts is not followed, the member may be required to pay the total amount.